BUS171

Disruptive Innovation If a patient has skin breakdown or ulcers, then nurses will put in an order for a specialty mattress. Before the nurses can do this though, they must ask for a consult from wound care. Sometimes, there are only two people from wound care working, and if they have to handle patients all over the whole hospital and sometimes a consult won’t be able to happen for hours. This can be extremely frustrating because the patient is in pain and unfortunately the nurse can’t order the mattress until wound care comes. This is a huge disruption because nurses are very busy and have many patients, so when wound care finally comes, whether that be minutes or hours later, the nurse must drop everything she is doing and go in the room with them. Based on the process model that we have designed, this is a good disruptive idea. In order to get tasks done and patients taken care of in a timely manner, wound care must be available. Finding this disruptive idea gives us some

Business Process Model Our business process model is the admission of a patient for skin and risk assessment, performed by a nurse. Various tests are given by the nurses, and the results are charted electronically. Based upon the results, treatment is provided accordingly and it will be determined if the patient needs a special mattress to prevent further skin breakdown. The patient's insurance is billed for the care, and if needed the speciality mattress. If a special mattress is needed, the patient and nurse need to sign off on the mattress. The nurse checks daily on the patient to see if there is anymore skin breakdown. The one of the three tables that would be related to this would be, a special ID number for each patient to keep them organized, and keep confidentiality. Using a program such as SQL can enable you to organize patient data via ID number or room number. The second table would be for the insurance company to keep track of billing and the money for the patient